Question 1

I’m an interior designer, can you suggest pieces for my client’s space?

Accepted Answer

Of course!  We love working with the trade.  Please send us an email, can we can review your needs and create a custom proposal for you.

Question 2

I am a corporate art buyer, can you suggest work that would align with my business needs?

Accepted Answer

Yes.  We are happy to review your space’s needs, make suggestions, and create a custom proposal for you.

Question 3

I love your work, but need something slightly different, do you have other options? Do you offer commissioned works?

Accepted Answer

We do. This site contains the current pieces on view, but if you have specific requests or would like to discuss a commissioned work, please send us an email directly.

Question 4

Is Thomas available for speaking engagements?

Accepted Answer

Yes!  Thomas loves to share his thoughts and process with those who are passionate about art.  His schedule is quite full so please reach out as soon as you know when you would like to arrange an artist talk, and we can address details.

Question 5

What are the shipping costs and timing?

Accepted Answer

We are offering Free Shipping on all unframed works.  Please allow 2-4 weeks for delivery.  On all framed pieces, shipping rates are calculated at check-out.  Please allow 3-6 weeks for delivery.

If you have any questions, please feel free to email us at studio@thomascardstudio.com.

Question 6

Do you offer local delivery and installation?

Accepted Answer

Yes, if your space is close by. Right now, we are offering local delivery and installation for select locations in New York, Connecticut and New Jersey. If you are close by, but not listed in our standard delivery locations, we are happy to discuss options.  Just drop us an email and we will try to accommodate you.

Question 7

I live far from the studio, but I still want delivery and installation, is that possible?

Accepted Answer

It might be!  Send us an email, and we will discuss your options. Our goal is for you to love your art as much as we do!

Question 8

I love the series Alone Together – how do I install such a large piece?

Accepted Answer

We love it too!  Don’t worry, for this series, we will work hand-in-hand with you to make sure that your piece looks magnificent after installation.

Question 9

I can’t select the piece that I am interested in purchasing, what does this mean?

Accepted Answer

It means that we have already sold the work.  We are so sorry that we cannot accommodate you.  Each of these pieces are a part of limited edition of works.  Once the entire edition is sold, no more prints from this group will be created.  We are happy to make suggestions of similar pieces, just send us an email.

Question 10

Are these works archival?

Accepted Answer

Yes!  All of the work is printed on archival paper.  There are framing methods that protect the work even more.  Please reach out with any questions regarding framing your work if you did not purchase a frame from us.  If you did purchase a frame from us, your piece has received the best possible treatment to protect your art.

Question 11

I need help figuring out how to frame my piece!

Accepted Answer

No problem.  Send us an email, and we will help you select the best framing options.

Question 12

The piece that I want does not have a frame option, but I really want to add framing.  Is there anything I can do?

Accepted Answer

Send us an email, and we will do our best to help you!  Thanks!

Question 13

I received my unframed piece in the shipping tube, what should I do now?

Accepted Answer

Our suggestion is to take the tube directly to your framer and ask them to remove the piece.  Your piece(s) is/are very well protected in the tube or envelope and will arrive with extra bleed around the art for mounting and framing purposes.  Framers are typically very good at handling art!

Question 14

What is your return policy?

Accepted Answer

Each of these pieces is custom prepared for you and therefore we cannot offer returns at this time. If your piece was damaged in shipping, please contact us within 5 days of receipt and take pictures of the box. We will work with you and shipped to make arrangements.

Question 15

Wait - I have a question that you have not addressed here - what should I do?

Accepted Answer

No problem!  Send us an email, and we will get back to you as soon as we can!  Thank you!

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